Glossary
Persuasive design
Also: persuasion
Influence that appeals to rational agency; the legitimate sibling of manipulation.
Persuasion appeals to a person’s reasons and evidence and is generally legitimate. It crosses into manipulation when it bypasses or subverts rational agency — exploiting bias, emotion, or hidden influence. UX practitioners report this line is genuinely blurred in practice and shaped by commercial pressure.
See also
References
- Wilkinson, T. M. (2013). Nudging and manipulation. Political Studies. doi.org/10.1111/j.1467-9248.2012.00974.x · citing patterns
- Sánchez Chamorro, L.; Bongard-Blanchy, K.; Koenig, V. (2023). Ethical tensions in UX design practice: Exploring the fine line between persuasion and manipulation in online interfaces. Proceedings of the 2023 ACM Designing Interactive Systems Conference. doi.org/10.1145/3563657.3596013 · citing patterns
- Chang, W. J.; Seaborn, K.; Adams, A. A. (2024). Theorizing deception: A scoping review of theory in research on dark patterns and deceptive design. Extended Abstracts of the CHI Conference on Human Factors in Computing Systems (CHI EA '24). doi.org/10.1145/3613905.3650997 · citing patterns