purchase flow
3 patterns tagged with this topic.
I12Medium
Bad defaults / preselection
The provider-preferred option is already selected or treated as the normal path, so inaction becomes consent, spending, or data sharing.
Interface interferenceEvidence: ModerateServes business
I16Medium
Feedforward ambiguity / unclear consequences
The interface fails to make clear what a button, prompt, or action will actually do before the player commits.
Interface interferenceEvidence: EmergingServes business
I11Medium
Trick wording / misleading copy
Confusing, ambiguous, or expectation-violating wording makes the player take an action they did not mean to take.
Interface interferenceEvidence: ModerateServes business